Privacy Policy

Data Use


Privacy Policy

Reed Insurance Brokerage Limited (“RIBL”) and Reed Insurance Ltd (“RIL”) are part of the REED Group of companies. RIBL is the REED Group insurance broker and RIL secures Employee Health Insurance Benefits for the REED Group and other customers.

This privacy policy explains how we use the personal data we receive from you to provide you with access to the benefits covered and service your claims.

What Information do we collect about you? 

Where we have collected personal information directly from you, it will usually be obvious what this is as you will have given it to us.

We may also collect personal information about you from others. Some of the information we collect may be sensitive information, such as information about your health. This information will be provided directly by you in connection with a claim and will only be used as part of your insurance contract with us or where it is necessary for a legal obligation or as part of the establishment, exercise or defence of a legal claim.

What do we do with your personal data? 

All of the personal information we gather is held on secure servers in the EEA We will only use your personal information to provide you with access to the services we supply to you and any others that you may ask us to provide. We and other companies within the REED Group will use your personal information to provide you with our insurance services, comply with our legal obligations, prevent fraud, recover debts, inform you about related products and services, if you or another person’s life is in danger and to administer and improve our services, including responding to complaints. Please note that if you bring a claim which involves your health or medical matters we may share your information with medical experts who assist us with such matters.

Data Sharing and Transfers

Save where it is necessary to do so in order to deliver the Benefits as described above, we do not share your personal data with third parties and we will never sell your personal data to anyone.

In certain circumstances we may be obliged to share your personal information with regulators, obmudsman, fraud prevention and law enforcement agencies.

Your data is held securely in the UK and will not be transferred outside the European Economic Area. It will also only be kept for as long as is necessary. This will normally be for 6 years from the end of your participation in the Scheme as it is likely that that we will need the information for regulatory reasons or to defend a claim.

Access to your information and correction 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal data please email us at:

Info.insurance@reedbenefits.co.uk (for Reed Insurance Limited); or

info.brokerage@reedbenefits.co.uk (for Reed Insurance Brokerage Limited).

We want to make sure that your information is accurate and up to date and are very happy to remove or amend any information that you think is inaccurate. You also have the right to request that we either delete or restrict our processing of your personal data. We will advise on the process on any such requests. You also have the right to lodge any complaint about the way in which we handle your data with the Office of the Information Commissioner.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we place any updates on this webpage. This policy was last updated on 14 August 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by email at:

Data.queries@reedglobal.com; or

writing to us at Data Protection Officer, Reed Insurance Brokerage Limited, Academy Court, 94 Chancery Lane, London, WC2A 1DT.